Troubleshooting System Center Configuration Manager

Key FeaturesLearn to troubleshoot Configuration Manager 2012 based versions of Microsoft System CenterUnderstand the usability of tools and find resolutions to all the issues of Configuration ManagerA step-by-step practical guide with the necessary screenshots and examplesBook DescriptionMicrosoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work.The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.What you will learnFix your clients and install them correctlyUnderstand how your Configuration Manager hierarchy worksExtend your error informationTroubleshoot Configuration Manager rolesKnow your options when faced with problemsPrevent future problems occurringAbout the AuthorPeter Egerton is a senior cloud consultant at Inframon Ltd in the UK. He has been working in IT since 2000, and through IT support roles has progressed into IT consultancy. He is also a Microsoft Certified Trainer. Peter has worked with some of the biggest organizations across Europe and the Middle East in a multitude of markets on their Configuration Manager and wider System Center designs, implementations, and support requirements. In his spare time, Peter is also a Community Leader at Windows Management User Group (WMUG) in the UK.Gerry Hampson is a senior consultant engineer with over twenty years of experience as an IT professional. He has worked for Ergo Group, which has been based in Dublin, Ireland, for almost 10 years. Gerry specializes in designing and deploying Microsoft technologies, with a particular interest in System Center Configuration Manager and Intune. He has been awarded Microsoft Most Valuable Professional (MVP) in Enterprise Client Management for 2015.Gerry has a popular blog where he shares Enterprise Client Management tips with the community at large ( is Gerry's first book. He hopes to author many more in the future.Table of ContentsThe Configuration Manager Troubleshooting ToolkitConfiguration Manager Monitoring Workspace and Log FilesTroubleshooting Configuration Manager ClientsTroubleshooting Hierarchies and Site ServersTroubleshooting Management Points and Distribution PointsTroubleshooting Other RolesTroubleshooting Common TasksDisaster RecoveryAvoiding Trouble

Author: Peter Egerton

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